Our orders usually take 2-5 business days to deliver anywhere across India! Once the shipping receipt has been made you will get your tracking details.

Please send us the order number on support@cookiecartel.in  and we’ll check on it’s status asap!

Oh no! Please write to our team on support@cookiecartel.in and we’ll either refund or replace your order!

Your refund will be processed within 7-14 working days from the date of initiation.

Cookie Cartel does not offer any types of returns. Once an item is purchased and received by the customer they are solely responsible for the product/goods that were purchased. Multiple orders from the same household will not be canceled.

Once the shipping receipt is generated you will get an email for the same. After which you can track your order with the details provided. (mention that notification would be email because some people wait for a text)

If the order has been processed or dispatched, it cannot be canceled. Please send us an email on support@cookiecartel.in and our team will check the status and process your request accordingly.

You will receive more information on this once the order is placed. We tie up with various courier partners - Blue dart, FedEx, Bombax, etc. to deliver all across India!

Each box can accommodate 4 to 6 pieces depending on the mix of cookies chosen!

Yes, it can be added in the notes section while placing the order online.

Our cookies stay fresh for 10 days in an airtight container!

Mumbai

The address can be changed only within 3-4 hours of placing the order. Once the shipping receipt is generated the address cannot be changed.

Discount codes cannot be combined with any other coupon or applied to previous purchases.